Contact Us

Don't Be Shy
Get In Touch

Contact Us Anytime!

We believe that every Kiwi living with a disability deserves support and we’re here to help you live your life to the fullest.

If you are interested in applying for a therapy dog then please feel free to contact us – however we do ask that you read through our FAQ section first.

If you have a media enquiry then please use the contact form below.


Frequently Asked Questions
Can you train my dog as a therapy dog?
No. Our therapy dogs are breed specifically for their role to ensure they have the right temperament. This means we do not train other dog breeds or personal family pets to become therapy dogs.
Are therapy dogs the same as service dogs?
Therapy dogs are not the same as service dogs. Service dogs are specially trained to perform specific tasks to help a person who has a disability e.g. a guide dog who guides an owner who is blind, or a mobility dog who assists someone in a wheelchair who has a physical disability.
Can a therapy dog go to public places?
Service dogs have special access privileges and are legally granted public access rights. Therapy dogs do not have the same special access rights as a qualified service dog at this time and it is unethical to attempt to pass off a therapy dog as a service dog for the purposes of acquiring public access.

Therapy Dogs New Zealand is planning to apply for access rights for clients that require their therapy dog to accompany them into restricted situations especially in the case of children with ASD or people with PTSD.

Is a therapy dog suitable for every family?
A therapy dog may not suit some families. A more qualified service dog trained to perform a range of specific tasks may be a more suitable option for more serious conditions, or extreme cases where the dog is required to perform a life-saving role i.e. preventing a diabetic low, anchoring an autistic child (preventing them from running on the road) or alerting when a person urgently requires medical help or has fallen from their wheelchair.
Is A Therapy Dog a Big Commentment?
A therapy dog is a big decision, which requires a commitment of ongoing training, time and expense. This means a therapy dog might not be the right option for some families.
Do Therapy Dog Applications Ever Get Declined?
We reserve the right to decline an application for a therapy dog if the safety of the dog’s environment is not adequate, the client is unable to afford the costs to maintain a therapy dog in optimum health or they are unable to meet the needs of the dog in terms of on-going training, affection, exercise and companionship.

We may also decline a therapy dog application if the person applying for a therapy dog is unable to manage the full care of the dog independently, and has no alternative support system in place to ensure the dog’s needs are always met.


Send a Message

Phone & Email

022 515 4886
[email protected]


1706 Oropi Road

Tauranga, New Zealand

Visits are by appointment only.